| General
- Cancellation
Policy -
Child Policy & Extra Person - Disclaimer
- Copyrights
- Links
- Privacy |
The terms "we", "us", and "Company"
refers to Discount City Hotels Ltd, a UK registered Company,
and "you" refers to the customer booking a reservation
through us directly through this website, or indirectly through
any of our affiliates through whom we provide our products
and services.
By booking accommodation online through DiscountCityHotels.net
you agree to the following terms and conditions:
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| General |
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The DiscountCityHotels.net website
is designed to assist our clients in searching for hotel
accommodation availability throughout the world. All hotels
are heavily discounted and bookable throughout the year.
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All the discounts offered on this website
are based on the discounts from the full rate including
VAT and are correct at the time the offers are first advertised.
However, please note that some hotels in other countries
may also charge local or other taxes not included in the
offer price.
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Prices advertised are on per room
per night basis and include VAT. Unless otherwise stated
breakfast, lunch and dinner are not included (please check
Meal plan on the selected hotel).
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Please be aware that the hotel room
photos provided in a picture gallery are only a depiction
of the type of rooms on offer and may not represent the
actual room described.
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Hotel star ratings may differ according
to the country and are out of control of DiscountCityHotels.net.
Therefore we cannot be held responsible for any misconceptions
relating to star rating.
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All the information provided by clients
are their responsibility and should be correct at the
time of submission, in particular the e-mail address and
the credit or debit card details. DiscountCityHotels.net
cannot be held responsible for missing or delayed emails
and/or any reservation cancelled/rejected/not guaranteed
due to incorrect/invalid details, You warrant that you
are at least 18 years old and possess the legal authority
to enter into this agreement and to use this website in
accordance with the terms and conditions of this agreement.
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All the credit card information provided
by clients is their responsibility and should be correct
at the time of submission. Credit cards are not initially
charged (payment is due at the hotel upon arrival) and
the information used to guarantee the reservation at the
hotel. We cannot be held responsible for any reservation
cancelled/rejected/not guaranteed due to incorrect/invalid
details.
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Any changes to the details supplied
should be forwarded as soon as possible, either by e-mail
or by using the "My Account"
section online.
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Where DiscountCityHotels.net acts
as an agent between you and third party supplier, such
as hotel or tour operator, we may pass your credit card
details and any other content in ways which are consistent
with information needed to confirm the reservation (see
our Privacy Policy) to that third party. By placing of
an order of goods or services through our website you
will constitute consent to us passing on such details.
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No contract will exist between you
and DiscountCityHotels.net or its affiliates for the sale
by us to you of any product or service unless and until
the onscreen confirmation of your reservation is displayed
with a unique confirmation code.
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Reservations will be deemed complete
and effectively communicated to you for all purposes at
the time that we send the confirmation to the email address
or fax number you provide in your reservation form or
over the phone, whether or not you receive it. Therefore
clients are advised to make sure that the e-mail address
or fax number is correct. Please ensure you contact us
as soon as possible if you do not receive your confirmation
as you would remain liable for any non-arrivals, amendment
or cancellation charges whether or not you receive your
confirmation.
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DiscountCityHotels.net sells hotel
accommodation from an inventory supplied by each hotel,
and does not over-sell that inventory and therefore we
cannot accept any liability for unavailability of rooms
caused by the hotel over-selling their own room inventory.
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When availability is restricted and
bookings are made on request basis, we will contact you
by e-mail either with full confirmation (if the booking
is accepted by the hotel) or with an offer is the rooms
were sold out. You will usually be contacted within 2
hours during our OFFICE HOURS or within 2 hours from the
opening times of the following working day.
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All the rates listed on our website
are contracted from individual hotels and are represented
in their local currency. The provided currency converter
is based on international publicly available currency
conversion at the time of your booking. The hotel's current
rate will be used by the hotel when debiting your card.
DiscountCityHotels.net cannot guarantee or warrant that
the conversion rate will not be subject to currency fluctuation.
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As your agent any amendment or cancellation
to your reservation must be made directly with us (by
email, fax, phone or using the "My Account"
section online), as we cannot be held responsible for
any changes, cancellations or requests made directly with
the hotel. Failure to do so will result in invalidation
of any responsibility on our behalf as your agent. Any
such invalid amendment or cancellation would not be made
and you would still be liable for any cancellation charge
that applies.
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We are unable to stop you from making
2 reservations for the same time of travel at the same
or different properties, and in that case no refund will
be given.
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Any and all requests or comments made
in the "Additional Info" section of the booking
form are on a request basis only and cannot be guaranteed.
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We require clients to double check
all confirmations. It is the client's responsibility to
ensure that all details are correct and the confirmation
is consistent with the client requirements.
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You may cancel your reservation subject
to an administration charge of £10 (GBP) per room
cancelled, before 12 Midday (UK time) 3 days (72 hours)
prior to your confirmed arrival date, unless otherwise
stated on your confirmation. The charge of £10.00
will be shown on your credit card statement as "Discount
City Hotels"
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All cancellations must be made directly
with Discount City Hotels (any cancellation made directly
with the hotel will not be considered valid). Cancellations
can be requested online, via fax, phone or email. Please
note that you cannot cancel online if attempting to do
so after the cancellation policy expires, all late cancellations
must be submitted via fax, phone or email.
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As cancellations can be made with
Discount City Hotels via several means (online, by phone,
fax or email), any request to cancel a reservation cannot
be considered complete until you receive our cancellation
confirmation. Until you do your booking will still be
considered valid so please ensure you contact us if you
do not receive a confirmation of your cancellation within
1 hour of your initial request if made during normal business
working hours, or within 1 hour of our opening times if
your initial request is made overnight or at weekends.
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In case of late cancellation, therefore
after 12 Midday (UK time) 3 days (72 hours) prior to your
confirmed arrival date (unless otherwise stated on your
confirmation), Discount City Hotels reserve the right
to charge for 1 night per room cancelled and in some cases
e.g.. minimum stay, for the full amount. This information
will be stated and detailed on your confirmation email.
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When a reservation is made within the
cancellation policy, therefore after 12 Midday (UK time)
3 days (72 hours) prior to your arrival, then the reservation
will be subject to a late cancellation charge per room
cancelled if cancelled at any time, from the moment the
booking is made.
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Child Policy and extra person
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Child policy may vary between hotels,
however the standard policy allows children up to 2 years
to stay free in their parents room using existing bedding
or a baby cot. For older children the age requirement
policy will depend on hotel policy, stated in the hotel's
info section. Please make sure you contact Discount City
Hotels with details of any child travelling with you at
the time of booking, regardless of the age of the child.
Please note that as with all requests made, availability
and placement of any child travelling is not guaranteed.
Please also note that a supplement may apply.
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Many hotels will allow extra persons
to share the rooms, usually the price is fixed and can
be found in the info page of the chosen hotel. Please
make sure you contact Discount City Hotels with details
of any extra person travelling with you at the time of
booking. Please note that as with all requests made, availability
and placement of any extra person is not guaranteed. Please
also note that a supplement may apply.
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| Disclaimer |
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DiscountCityHotels.net and its affiliates
make no warranty or representation about any information,
fitness or suitability of any goods and services offered
(to us as an agent) by a third party, nor be responsible
for any aspects of the relationship between you and a
third party/accommodation establishment.
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All booking are made direct with the
accommodation establishment and customer care and satisfaction
remain the responsibility of the accommodation establishment.
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DiscountCityHotels.net makes no representation
and in no event shall be liable for any indirect, special
or consequential loss of any kind, the availability, quality
and performance arising out of or in any way connected
with the use of this website, with the delay or inability
to use this website or for any products, reservations
or services purchased or contracted for through DiscountCityHotels.net
or its affiliates.
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DiscountCityHotels.net cannot accept
liability for any information, errors or omissions supplied
by a third party and reserves the right to change such
information, products or services at any time. Upon being
notified about any errors we will do our best to rectify
them as soon as possible.
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DiscountCityHotels.net cannot warrant
that the site is free from infection by viruses, contamination
or any destructive elements.
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DiscountCityHotels.net cannot be held
liable for any loss, damage or claims arising from interruption,
inability to access the site, loss or incompletion of
transaction.
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The copyrights of this Site
belongs to DiscountCityHotels.net and its contents, including
text, logos and graphics is protected by copyrights law. Except
of printing information relevant to your travel arrangements
you may not copy, sell, reproduce or otherwise exploit this
website's contents without prior written authorization from
us. |
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At DiscountCityHotels.com we are very
concerned about protecting the privacy of our customers.
Any personal information collected from you is used to
fulfil your request for services or for securing a reservation
with third party vendors like hotels or ticketing agencies.
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All the data you submit on our secure
server is digitally encrypted and transmitted to us using
SSL encryption.
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DiscountCityHotels.com will not modify,
copy, distribute, license, sell or redistribute any of
your personal file information.
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DiscountCityHotels.com will not seek
or hold information about you which is excessive for its
purposes and will endeavour to keep any information about
you up to date and accurate.
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DiscountCityHotels.com will not share
information you give us with anyone outside or withhold
information which are no longer necessary and endeavour
to protect your personal data against unauthorized or
unlawful use.
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DiscountCityHotels.net website
contains links to websites operated by other parties, which
are provided for your reference and convenience only. We do
not own or have control over the content of those websites
and cannot be held responsible for the content or your use
of any other site to which we have links. We do not endorse
the content of any of those websites and we shall not be held
responsible or liable for any loss or damage caused, alleged
to be caused, for the contents, goods or services available
on linked sites. |
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UK Local Rate
Phone: 08456 44 54 54
Fax: 08456 44 48 48
From overseas please dial
Phone: +44 20 8680 3001
Fax: +44 20 8603 7321 |
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